① Handling of Personal Information Based on the Act on the Protection of Personal Information
Hotel Prime Inn Kanda (hereinafter referred to as "the Facility") complies with the Act on the Protection of Personal Information (hereinafter referred to as "the Personal Information Protection Act") and related laws and regulations, and appropriately handles the personal information of guests and related parties.
1. Acquisition of Personal Information
The Facility acquires personal information by appropriate and fair means within the scope necessary for business operations.
2. Purpose of Use
Creation and storage of guest registers based on the Hotel Business Act, etc.
Inquiries and emergency response
Responses to administrative agencies, etc., based on laws and regulations
3. Provision to Third Parties
Personal information will not be provided to third parties, except as required by law.
4. Security Management Measures
The Facility implements necessary and appropriate security management measures to prevent leakage, loss, or damage of personal information.
We comply with laws and regulations concerning the protection of personal information, guidelines set by the government, personal information protection ordinances established by local governments, and other norms.
② Privacy Policy
The Facility considers the appropriate protection of customer personal information a social responsibility and establishes the following privacy policy.
1. About the Acquisition of Personal Information
The Facility acquires personal information within the necessary scope through means such as accommodation reservations, submission of guest registers at check-in, and various inquiries.
Guest Register Entry Items
Guest's Name
Guest's Address
Guest's Contact Information (e.g., "phone number")
Guest's Occupation (e.g., "unemployed" or "company employee")
Date of Stay ("arrival date" and "scheduled departure date")
Previous/Next Accommodation Location (e.g., "hotel name" or "city name")
In the case of a foreigner without an address in Japan:
Nationality
Passport Number (copy of passport)
※The Facility uses an IoT system for procedures related to guest registers and passports (uploading).
2. Purpose of Use of Personal Information
Acquired personal information will be used for the following purposes:
Provision and management of accommodation services
Guest identification and compliance with laws and regulations
Inquiry handling and emergency contact
Analysis for service quality improvement
3. Provision of Personal Information to Third Parties
The Facility will not provide personal information to third parties, except in the following cases:
When required by law
When necessary for the protection of life or property
When provided to business contractors (e.g., cleaning, system management) to the extent necessary for business operations
When the Facility judges that there are objective and reasonable grounds to disclose customer information to protect the rights, property, and services of the Facility or a third party, due to the customer violating various terms, conditions, or rules of the Facility.
4. Management of Personal Information
Personal information will be appropriately managed to prevent unauthorized access, leakage, loss, etc.
5. Retention Period of Personal Information
Personal information will not be retained beyond the period specified by the purpose of use or by law.
6. Inquiries Regarding Personal Information
For questions or consultations regarding the handling of personal information, please contact us at the following:
Tensho Building, 2-13-4 Ikebukuro, Toshima-ku, Tokyo